Launched the Community based Help desk

Java Training

4 Steps to quickly create a support ticket with Magna Training.

We are glad to announce the community based support/help desk portal. Now, its as simple as following these 4 simple steps to create a help desk ticket or any other form of information including feedback with us.

Step No – 1 Click on Support on the top menu

Magna Training Support Portal

Magna Training Support Portal

Step No – 2 As soon as you click on support, you will be taken to a new page where you can type in your question as highlighted below and click on continue.

Type in your support question

Type in your support question

The knowledge base pulls out any existing questions that have been asked by previous customers. You can click on them to see if the same questions has been asked by somebody else. If you are not satisfied, you can just click on “Nope. Finish posting my question”

Get realated questions

Get realated questions

Step No – 3 Give the question a good topic as the title

Put the right question topic

Put the right question topic

Step No – 4 – You can put in some keywords to tag the question if you like. Finally click on “Post your topic”

Start Posting your questions

Start Posting your questions

Your are not limited to help desk or support type of questions. We want to continuously engage you in all kinds of conversations that will help us understand you better. Any questions, comments or feedback welcome.

If you are new to SAP, visit us at SAP Training

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s