SAP Customer Master – Simplified Version – SAP SD Training Batch – Feb 2011

This is a brief summary of the simplified version of the SAP Customer Master that has been discussed in the class. A more detailed SAP Customer Master is also available and will be discussed in another class with more examples. Learn more about SAP SD Training here and other SAP Training modules like SAP CRM Training or SAP HR Training here.

Summary  : We have discussed the 3 views of the Customer master and discussed the most important fields in the SAP Customer Master.

General View

  1. Name
  2. Search Term
  3. Address

Sales View

  1. Shipping Conditions
  2. Tax Classification
  3. Different Partner Functions
  4. Payment Terms

Company Code View

We have also discussed that the data in the company code view will be filled up either by the SAP FICO Consultants or by you based on the data given to you by the SAP FICO Consultant.

More notes here.

How to Delete Master Data in SAP

How to Block Master Data in SAP

How to create Customer Groups in SAP

Exercises

Scenario 1: You are a Sales employee at ABC Computers Inc. A customer just called and inquired about a computer and asked for a quotation. As part of the Sales Process, you have collected the following information. His name is John Smith and his address is 1000 Denise Dr, Edison , NJ. He typically likes the computers to be shipped immediately and he is ordering on behalf of a non-profit organization. He wishes to pay within 60 days. He also mentioned that Dominik Adam ( One of our Field Sales employee ) has told him about this ABC Company and requested to place an order.

Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

Hint : Follow the steps here  – How to create a Customer Master in SAP

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58 thoughts on “SAP Customer Master – Simplified Version – SAP SD Training Batch – Feb 2011

  1. gursh says:

    I created a customer master xdo1. I am trying again but the system is asking me for an account group, all the preset codes start with z pls advise which one to use.
    Thx

    Like

  2. Banu says:

    Where do we enter this information “He also mentioned that Dominik Adam ( One of our Field Sales employee )” in the master data

    Like

  3. Sriram says:

    Customer number 35 is created under comp code 1000 and sales area 1000/10/00. But I have question:

    What is the difference between terms of payment in “payment transactions” of company code data and “billing documents” of Sales area data? I was able to give 2 different values in each of them. 0004 in payment transactions and 0005 in billing documents.
    Could you pls clarify?

    Like

  4. Harsh says:

    Created Customer 14003 with company code 1000 Sales area 1000 10 00
    Was not able to find customer group for non profit, used public sector instead of it.

    Created quotation no: 20000049
    Order no : 13466

    Like

    • siva says:

      Perfect Navdeep. Good job. Only, the Company code data is not created. If you can do it , the customer is good to go. You can use it to create orders.

      You have interpreted all the requirements in the scenario correctly. Let’s discuss this in the class tomorrow for the benefit of other folks as well. Once again – good job !! keep the enthusiasm going.

      Like

  5. GAUTAM says:

    CUSTOMER 76543 CREATED WITH THE FOWLLING MAIN SET UP

    Delivery Priority- 1
    SHIPPING CONDITION-01
    Payment Terms-NT60
    Rec account:-125003

    SE Dominik Adam

    Like

  6. jitesh says:

    Customer master created 36001 with following details

    Payment condition: NT60

    Delivery Priority: 01 High

    Shipping Condition: 01 ASAP

    SE: sales employee Dominik Adam.

    i have used public sector instead of non-profit organisation.

    hi siva how do i create non-profit organisation in customer master?

    Like

  7. Nas says:

    Customer master Sold to Party created 43526 with following details
    Payment Terms: net 60
    Delivery Priority: 01 High
    Shipping Condition: 01 ASAP
    SE: sales employee Dominik Adam.
    Customer Group : V1 (Non Profit organization)
    Additionally created a payer and replaced default payer by the new one.

    Like

  8. Jitesh says:

    Answer:

    Customer created 2389 for sales area 1000/10/00.

    payment term: net 60

    DElivery priority: high

    Shipping Condition:asap

    Customer group: J2(non profit organisation)

    Like

  9. Kanu Desai says:

    Customer created 23398 for sales area 1000/10/00.

    payment term: net 60

    DElivery priority: high

    Shipping Condition:asap

    Customer group: J2(non profit organisation)

    Like

  10. justin says:

    hi siva,

    Customer master created for customer 9598 .
    But when creating the partner function which normally comes up ,but for the above customer it asked for entry ,and i tried to enter 9598 as sold to party .

    But it did not allow and got a error message :
    “customer for function SP may not have account group ZB01”

    Could you please clarrify.

    thanks

    Like

  11. Indira says:

    Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

    A. Customer master created with # 23456 with Sales area:1000/10/00

    Like

  12. Purva says:

    Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

    Ans: Created customer 71183 with all requirements.

    Like

  13. Edward Emmory says:

    Question 1 : Create a Customer Master using the details mentioned above on scenario 1. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.
    Answer: Customer number: 14235
    Sales area: 1000/10/00
    Company code: 1000
    Customer group: NP created (Non Profit company)
    Payment term: Net 60
    Delivery priority: 1 (high)
    Shipping Condition: 10 (Immidiately)

    Like

  14. Chetan Unni says:

    Scenario 1: You are a Sales employee at ABC Computers Inc. A customer just called and inquired about a computer and asked for a quotation. As part of the Sales Process, you have collected the following information. His name is John Smith and his address is 2301 Woodland Park Dr, Houston ,TX 77077 He typically likes the computers to be shipped immediately and he is ordering on behalf of a non-profit organization. He wishes to pay within 60 days. He also mentioned that Dominik Adam ( One of our Field Sales employee ) has told him about this ABC Company and requested to place an order.

    Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

    Customer: 754
    Customer Name: John Smith
    Search Name: JSMITH
    Address: 2301 Woodland Park Dr, Houston, TX – 77077
    Sales Group: NP (Non Profit Company)
    Payment Terms: NET60 (Pay with in 60 Days)
    Sales Employee: Dominik Adam
    Sorg/DC/DV = 1000/10/00

    Thanks
    Chetan

    Like

  15. Radha Krishna says:

    Created customer w/ following info:

    Customer: 5709
    Customer Name: John Smith
    Search Name: JSMITH
    Address: 1000 Denise Dr, Edison, NJ USA
    Sales Group: NP (Non Profit Company)
    Payment Terms: NET60 (Pay with in 60 Days)
    Sales Employee: Dominik Adam
    Sorg/DC/DV = 1000/10/00

    Thanks, Radha Krishna

    Like

  16. Vishwanath says:

    Created Customer Johnny Smith
    Customer # 28000 , Co Code 1000, Sales Org 1000 , Distro 10, Div 00
    Address : 1000 Denise Drive, Edison NJ

    Created Material ABC Computer ( High Speed Computer )
    Inquiry # 10000035 created ( Johnny Smith inquiry about 1 computer )
    Sales Order # 14166 Created

    Q :
    1. When creating the Material Master Data where can I add the price of the material. I entered the Standard Price of 5000 in MMR but when I create an Inquiry using this material, it doesnt show the Total Price.
    2. The currency for Material Master with Plant 1000 and Sales Org 1000 is default EUR. How can that be changed to USD
    3. When trying to create an order using Inquiry #14166 as reference its producing an error. I had to create a separate Order.

    Like

  17. Vandana says:

    Hi Siva,

    Question 1 : Create a Customer Master using the details mentioned above. Use the Sales Organization, Distribution Channel and Division of 1000/10/00 and the company code as 1000.

    customer #25675 has been created for sales area 1000/10/00 and for company code 1000.

    Payment term: Net 60
    Shipping Condition: 10 (Immidiately)
    Tax terms: Tax exempt

    Like

  18. Mital Shah says:

    1. Explain in your own words when you would use a new Price List Category?
    Answer: I would use a new Price List Category when some customer or group of customer needs to give special pricing. Ex-Wholesale customer and retail customer assigning it to different price list
    2. Create a new Price List Category Zx* and give it a description of “Agency Customer”
    Answer: Created a new Price List Category ZM
    3. Create a new SAP Customer Master and give the customer Number here.
    Answer: Created New Customer 9742.
    4. Assign the newly created price list category Zx to the customer master created in Step . 3 above
    Answer: Assign price List Category to Customer 9745

    Like

  19. Anshu says:

    Siva,

    While creating and order I get an error “Entry TA does not exist in TVAK” . How can I get past this and create an order. I don’t see OR order type in the list either.

    Like

    • siva says:

      Somebody would have deleted it. You can recreate it. I just checked it though. Order Type OR does exist and item category TAN also exist. Can you explain in more detail where you are going wrong ? I am suspecting this could be a problem with Item Category Determination.

      Like

  20. David says:

    Customer Master Created
    Created customer David01
    Shipping Conditions- 10(Immeidate)
    Payment Terms- NT60 (Net 60)
    Tax Exempt: 0
    Partner: SE 900061 Dominik Adams

    Like

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